General terms governing enquiries, quotations, machinery transactions and related commercial dealings with Pfeifer Heavy Machinery GmbH.
These Terms & Conditions set out the general framework applicable to commercial dealings with Pfeifer Heavy Machinery GmbH, including machinery enquiries, quotations, orders and related services.
Individual quotations, order confirmations, invoices, contracts or other written agreements may contain transaction-specific conditions. Where specific written terms have been agreed for a transaction, those terms should be read together with these general conditions.
These Terms & Conditions apply to commercial dealings between Pfeifer Heavy Machinery GmbH and customers in connection with the enquiry, offer, sale and supply of machinery, equipment, attachments, parts and related services, unless different terms have been expressly agreed in writing for a particular transaction.
Additional or transaction-specific conditions may be stated in a quotation, order confirmation, invoice, sales contract or other written agreement.
Unless transaction documents state otherwise, the company referred to on this website is:
Company registration information and other legally required company information should also be read together with the information provided on the website's Imprint page.
The website provides information about machinery, equipment and services offered or presented by Pfeifer Heavy Machinery GmbH. Machinery information may include photographs, manufacturer details, model information, year, operating information, specifications, accessories and other descriptive data.
Because used machinery varies from unit to unit, customers should not rely solely on general category pages or general marketing information when making a purchasing decision.
Machine-specific information should be checked against the relevant listing and any quotation, inspection information or supporting documentation provided for that particular machine.
A website enquiry, Request a Quote submission, telephone enquiry, email enquiry or other request for information does not by itself create a purchase contract.
Quotations may contain machine-specific information including price, availability, delivery basis, validity period and other commercial conditions.
Customers should review the complete quotation and clarify any questions before proceeding with an order.
The presentation of machinery or other products on the website does not, by itself, constitute acceptance of an order or guarantee that a particular machine remains available.
The contractual basis for a transaction will be determined by the applicable written quotation, order confirmation, invoice, sales contract or other transaction documentation exchanged or agreed between the parties.
Prices displayed or communicated for machinery may depend on the individual machine, its configuration, location and the commercial terms applicable to the transaction.
Where a machine is shown as “Request a Quote,” customers should contact Pfeifer Heavy Machinery GmbH for current commercial information.
The applicable currency, taxes, transport costs, export costs and any other charges should be determined from the specific quotation or transaction documentation.
Payment requirements are transaction-specific and should be stated in the relevant quotation, invoice, order confirmation or other agreed commercial documentation.
Customers should make payments only using payment instructions confirmed through appropriate Pfeifer Heavy Machinery GmbH communication channels and transaction documents.
Additional information may be provided on the Payment Terms page.
Machinery inventory changes as machines are added, reserved, sold or otherwise become unavailable. The appearance of a machine on the website should therefore not be interpreted as a permanent guarantee of availability.
Current availability should be confirmed as part of the quotation or order process.
Used machinery may show wear and signs of previous operation consistent with its age, hours, application, maintenance and previous use.
The condition of each machine should be assessed individually. Photographs and descriptions are intended to provide useful information but do not replace machine-specific inspection or documentation where these are important to the buyer's decision.
Buyers should raise questions concerning condition, configuration, attachments, hours or other relevant characteristics before completing a transaction.
Where inspection is relevant to a transaction, the parties may agree the applicable inspection arrangements separately.
Buyers are encouraged to review the information supplied for the individual machine and request clarification concerning any characteristics that are material to their intended use.
No inspection service, certification or third-party verification should be assumed unless it is specifically stated or agreed for the relevant transaction.
Delivery, collection, transport, loading and export arrangements vary according to the transaction and destination.
Where transport or export assistance forms part of an agreed transaction, the applicable responsibilities, costs, destination and delivery basis should be specified in the corresponding commercial documentation.
Customers should not assume that shipping, insurance, customs clearance, duties, taxes or destination charges are included unless specifically stated.
For international enquiries, see our Export & Shipping information.
Documentation available for machinery can vary by machine and transaction.
Buyers requiring particular documents should communicate those requirements before concluding the transaction so that availability can be checked.
No particular certificate, service record, registration document, inspection report or other document should be assumed to be included unless specifically confirmed.
The buyer is responsible for reviewing the transaction information supplied and for communicating requirements that are material to the intended purchase.
Depending on the transaction, this can include checking:
Warranty rights and obligations, where applicable, depend on the individual transaction, the status of the parties, applicable law and any specific written terms agreed for the sale.
No additional warranty, guarantee or particular machine condition should be inferred solely from general website content.
Any transaction-specific warranty or condition terms should be stated in the relevant sales documentation.
Liability between the parties is governed by the applicable law and any valid transaction-specific contractual provisions.
Nothing in these Terms & Conditions is intended to exclude or restrict liability where such exclusion or restriction would not be permitted under applicable law.
Cancellation, withdrawal, return or modification rights depend on the nature of the transaction, the parties involved, applicable law and the specific contractual terms agreed for the transaction.
Customers should not assume that a machinery transaction can be cancelled or returned without first reviewing the applicable transaction documentation and legal rights.
Performance of a transaction can be affected by circumstances outside the reasonable control of the parties, including transport disruption, governmental measures, customs delays, infrastructure interruption or other exceptional events.
The consequences of such circumstances will depend on applicable law and the contractual arrangements for the particular transaction.
Website design, original text, graphics, branding and other original content belonging to Pfeifer Heavy Machinery GmbH may not be copied, reproduced or commercially reused without appropriate authorization, except where permitted by law.
Third-party trademarks and manufacturer names appearing on the website remain the property of their respective owners. References to machinery manufacturers do not by themselves imply an authorized dealer, distributor or partnership relationship.
Personal information submitted through enquiries, forms or other communications is handled in accordance with the applicable privacy information provided by Pfeifer Heavy Machinery GmbH.
For more information about the processing of personal data, please review our Privacy Policy.
The applicable law, jurisdiction and any transaction-specific dispute provisions must be determined in accordance with applicable law and the valid contractual terms governing the relevant transaction.
Mandatory statutory rights and rules remain unaffected where they cannot lawfully be modified by agreement.
If you have a question concerning these Terms & Conditions or the commercial terms applicable to a specific machinery transaction, please contact Pfeifer Heavy Machinery GmbH before proceeding.
Last updated: September 2026
Heavy machinery sales and international equipment enquiries from Kleve, Germany.
Contact our team regarding machinery quotations, orders, documentation, export enquiries or transaction-specific terms.